Friday, November 23, 2018

Good news—perhaps. Italian traffic tickets are now easier to pay

Several years ago, I wrote a series of blogs about the perils of traffic tickets while driving in Italy. Now its high time for an update. The blogs have received more than 17,000 page views, with the most popular entry written in 2014 and titled “What will happen if you don’t pay your ticket for a traffic violation in Italy?

A few things have changed since I wrote the other entries. How do I know? To help out my readers, I’ve engaged in more first-hand research. Translated, that means I’ve been nabbed two more times by those infernal autovelox cameras, both times in Altopascio, a small city near Lucca. And, truth be told, I didn’t really do it for my readers’ benefit. It just happened, but I may as well get the satisfaction of knowing that my mistakes might help others avoid similar problems.

What has changed is that I now receive clear notification in English explaining the violation and providing easy directions for how to pay using either a credit card or bank transfer. Starting in 2016, some Italian police departments have relegated the collection of fines to a very efficient agency called European Municipality Outsourcing (EMO). It took me only a few minutes to pay my most recent fine for an infraction committed at 5:42 at Piazza del Porto Altopascio on March 21: “Crossed the intersection while the traffic light was displaying red.” The same thing occurred with a fine I received a year earlier for accidentally entering a ZTL, a limited traffic zone, which are ubiquitous in Italy.

However, I should add that in nearby Pisa, a friend recently received a notice of violation and had to pay the old-fashioned way, by making an IBAN bank transfer, so not all police departments are outsourcing to EMO.

I’m pretty sure my latest violation only happened because the traffic was backed up and I got stuck in the intersection, but I’m not contesting the ticket. The photo shows my car in the intersection. The EMO website provides some daunting information about contesting the fine: “The appeal to the Prefect consists of an administrative appeal that must be submitted in Italian by registered mail with proof of receipt. In order to forward this appeal, it is necessary to fill out a specific form and enclose all documentation which is useful and valid for assessment of the appeal by the competent Prefect. The form and the address can both be downloaded from our website. Please note that the reasons for the appeal must be well founded. If the appeal is not accepted, the Prefect will then issue an injunction requesting payment from you of a sum which is at least double the original amount.”

The chances of me being able to convince a prefect of my innocence, in Italian, is only a scintilla above 0%. Do I really want to go to that trouble just to be able to find out how much beyond double the original amount I’ll be required to pay? No thanks. Instead, I took advantage of an opportunity to reduce the fee by 30% by paying within five days of receiving the notice. Thankfully, the traffic tickets do not arrive by registered mail, so EMO does not have any proof of when I received the notice, nor do they ask for any. In fact, I’ve been out of town for the past two months, and I just opened the mail three days ago. The traffic ticket could have been sitting on my desk for weeks, but I entered into the website form the day I actually read the notice, and the website accepted my answer and reduced the fine from 247.11 euro to 181.91 euro.

Of course, there will still be many foreigners who receive traffic tickets and feel they are unfair. The Internet is full of forums where people are griping about ZTL and speeding tickets and asking what will happen if they don’t pay. Most of the time, the latter question results in a flood of answers from other travelers who overwhelmingly feel the system is, for the most part, valid. I’ve now paid three fines in my nearly 10 years of regular travel in Italy, so I stand on the side of the law abiders, though I have strong sympathy for those who end up paying multiple fines for infractions they don’t understand.

In case you are on the fence about this topic, I will close with a smattering of arguments in favor of the law and traffic cameras:

·   “Pay the fine, assuming you were where the letter says you were at the time. Learn from it and next time drive a little slower and pay attention to the speed limits, which are not always posted. You are expected to know these things before you drive a car in that country, same as you are expected to understand road signs and priority rules.”
·   “Traffic cameras are a way of life in Europe. We all get fined occasionally, but the simple way to avoid being fined is to know the speed limit and stick to it.”
·   “At least you only get a fine. Locals get hit with a fine and are in danger of losing their driving license. Pay the bill.”
·   “The ZTL zones in the historic areas of many cities are one of the reasons why many people urge travelers to use trains rather than rental cars except when they are needed to visit the countryside. That suggestion, and information on traffic laws, appears in guidebooks to Italy. It’s very risky to head off on a driving vacation in a different country without researching its traffic laws in advance. It can turn into a very costly experience.”
·   “The cameras are regularly tested and are more accurate at measuring your speed than your car speedometer is. A small percentage of leeway is worked into the speed to allow for that (the EMO website says 5%).”
·   “Assume that Big Brother is watching. It’s smart to know — and follow — the area speed limit.”
·   “I know it's frustrating to get ticketed many weeks later from a camera you can’t confront or dispute in a location you are unlikely to remember. Unfortunately, that’s part of the price of driving in France and Italy, where cameras are everywhere.”
·   “I bet you thought that since you didn’t see Italian cops around you could get away with violating speed limits or maybe drive on bus-only lanes. It doesn’t work that way. The American government reads our emails, and the Italian government films us driving.”
·   “This is a useful reminder about the benefits of transit options other than rental cars. Even disregarding transit rules by throwing away your validated ticket is cheaper than a Hertz administrative fee plus the traffic violation fine.”


  1. Thanks! I think this is a fair assessment and it has been helpful that they have updated the ticketing system. Sometimes I wonder if they target rented vehicles - - - We may never know. I am doing Italian driving school now. Looking back at 4 years driving off and on in Italy, I think info for travellers might do well to include some lessons on the signage and rules which are quite unique to "centro storici" - - - a concept not so common in the US. My tactic is generally: get to a town, park outside of it.

  2. Hello, I was visiting with my wife in July of 2019 and just received some fines from our last day in Bologna. On the service it had an amount and I would need to do bank transfer. I went on line to Bologna Police site and found my ticket and I can pay by credit card. Also less about 25% less then lowest number on mailing. Does this seem legitimate? Thanks

  3. I would pay the lowest amount, without question. It is on the police site, so it should be legit.

  4. Thanks for sharing this informative post with us. I enjoyed finding your blog recently for the information you provide in your articles. Have a great rest of your day.
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  5. Hey! I am in the same boat so thanks for your post! I received the same fines and been struggling with online payment on emo.nivi website. I use the login info that they provided at those letters but it would not work - it just sends me back to the login page after I try to sign in. Any tips on that? Anything would be appreciated. Thank u!

    1. My only advice is to try again later and also to try using a different computer. Have you been able to make the payment yet?

  6. I have been fined in Verona I assume for driving in a ZTL within a period of 3 hours I received 9 fines in 3 connected streets. I have appealed with the Prefect of Verona. For not sending the the fines in time (439 days after the fact and 393 days after they got my name from the rental company) and for fining me multiple times for the same offense. My 360 days argument has been set aside as it seems there is a Covid extension for the police, (allthough fines are dated 6 months before the outbreak. And multiple fines for the same offense (some even 2 minutes apart) no argument. I received the answer in Italian but at least payment instructions in English 2X the orignial summ, totaling € 1.500. No I agree this is not scamming this is common practise al over Europe and the world. All very reasonable. For me Italy is passed tense, it was not my only aquintance with the sincerrty of the Italian attitude. As far as I am concerned all clichĂ©s are true.


Comments welcome.